Cloud Strategy / Microsoft 365 / ROI

3 Ways to Maximise ROI from Microsoft 365

You’ve completed the migration—mail in Exchange Online, files in SharePoint/OneDrive. But are you getting the full value from Microsoft 365? Most organisations only use a fraction of what they already own.

Here are three pragmatic ways to unlock more value without buying more licences.

1) Consolidate Your Phone System with Teams Phone

Still paying for a separate PBX or third-party cloud telephony? Microsoft Teams Phone (add-on or included in E5) provides external calling inside the Teams app—desktop and mobile. That means one app for chat, meetings and calls, simpler operations, and fewer vendors.

The ROI: Retire PBX contracts, SIP trunks and handset maintenance; centralise management and reporting.

2) Automate Repetitive Work with Power Automate

Replace manual “swivel-chair” tasks with Power Automate flows—route forms, update lists and spreadsheets, trigger approvals, notify teams, and integrate with common tools (e.g., SharePoint, Outlook, Teams—and connectors for finance/CRM). It’s low-code, so business teams can participate while IT maintains guardrails.

The ROI: Fewer hours on rote tasks; faster cycle times; better accuracy and auditability.

3) Rationalise Security: Use What You Already Own

With M365 E3/E5 you likely already have an enterprise-grade security stack. We regularly find duplicate spend on overlapping tools. Start with:

• Defender for Office 365 — anti-phishing, Safe Links, Safe Attachments (often replaces separate email gateways).
• Microsoft Intune — device and app management across Windows, macOS, iOS and Android.
• Entra ID (Azure AD) — MFA, Conditional Access, Identity Protection and privileged access controls.

Align hardening to ACSC/ASD guidance—especially the Essential Eight (MFA, patching, macro controls, application control, backups) and ISM-driven baselines for identity and email.

The ROI: Cut overlapping vendor costs, reduce complexity, and improve security outcomes with integrated telemetry.

How huebloom Can Help

Turning on features is easy; configuring them well is where the value is. We can help you:

• Run a Microsoft 365 Security Assessment mapped to ASD Essential Eight & ISM and Secure Score.
• Plan and deliver Teams Phone (number porting, call queues/auto attendants, survivability).
• Facilitate a Power Automate workshop to identify quick-win flows and governance.
• Rationalise third-party tools by leveraging Defender, Intune and Entra ID you already own.